Schneider Electric ION7550 User Manual (2024)

Schneider Electric ION7550 User Manual (1)

PowerLogic™ ION7550/ION7650

Power and energy meters

User guide

7EN02-0248-08 05/2019

www.se.com

Schneider Electric ION7550 User Manual (2)

Schneider Electric ION7550 User Manual (3)

Safety information

Important information

Read these instructions carefully and look at the equipment to become familiar with the device before trying to install, operate, service or maintain it. The following special messages may appear throughout this manual or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.

The addition of either symbol to a “Danger” or “Warning” safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed.

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury.

DANGER

Please note

WARNING

WARNING indicates a hazardous situation which, if not avoided, could result in

death or serious injury.

CAUTION

CAUTION indicates a hazardous situation which, if not avoided, could result in

minor or moderate injury.

NOTICE

NOTICE is used to address practices not related to physical injury.

Electrical equipment should be installed, operated, serviced and maintained only by qualified personnel. No responsibility is assumed by Schneider Electric for any consequences arising out of the use of this material.

A qualified person is one who has skills and knowledge related to the construction, installation, and operation of electrical equipment and has received safety training to recognize and avoid the hazards involved.

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Notices ION7550 / ION7650 User Guide

Notices

Legal information

The Schneider Electric brand and any registered trademarks of Schneider Electric Industries SAS referred to in this guide are the sole property of Schneider Electric SA and its subsidiaries. They may not be used for any purpose without the owner's permission, given in writing. This guide and its content are protected, within the meaning of the French intellectual property code (Code de la propriété intellectuelle français, referred to hereafter as "the Code"), under the laws of copyright covering texts, drawings and models, as well as by trademark law. You agree not to reproduce, other than for your own personal, noncommercial use as defined in the Code, all or part of this guide on any medium whatsoever without Schneider Electric’s permission, given in writing. You also agree not to establish any hypertext links to this guide or its content. Schneider Electric does not grant any right or license for the personal and noncommercial use of the guide or its content, except for a non-exclusive license to consult it on an "as is" basis, at your own risk. All other rights are reserved.

Electrical equipment should be installed, operated, serviced and maintained only by qualified personnel. No responsibility is assumed by Schneider Electric for any consequences arising out of the use of this material.

FCC

As standards, specifications and designs change from time to time, please ask for confirmation of the information given in this publication.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

– Reorient or relocate the receiving antenna.

– Increase the separation between the equipment and receiver.

– Connect the equipment to an outlet on a circuit different from that to which the

receiver is connected.

– Consult the dealer or an experienced radio/TV technician for help.

The user is cautioned that any changes or modifications not expressly approved by Schneider Electric could void the user’s authority to operate the equipment.

This digital apparatus complies with CAN ICES-3 (B) /NMB-3(B).

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the side of this equipment is a label that contains, among other information, a product identifier in the

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ION7550 / ION7650 User Guide Legal information

format US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

This equipment uses the following Universal Service Order Codes (“USOC”) jacks: RJ11.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug or compliant modular jack is provided with this product.

The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).

If this equipment, Digital Power Meter with Internal Modem, causes harm to the telephone network, the telephone company will notify you in advance that service may be temporarily discontinued. When advance notice is not practical, the telephone company will notify you as soon as possible. You will also be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of this equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If you experience trouble with this equipment, Digital Power Meter with Internal Modem, please contact Schneider Electric Technical Support. If this equipment is causing harm to the telephone network, the telephone company may request that you disconnect this equipment until the problem is resolved.

There are no user serviceable parts in this equipment.

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

If your premises has specially wired alarm equipment connected to the telephone line, ensure that the installation of this Digital Power Meter with Internal Modem does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

Network compatibility notice for the internal modem

The internal modem in meters equipped with this option is compatible with the telephone systems of most countries in the world, with the exception of Australia and New Zealand. Use in some countries may require modification of the internal modem’s initialization strings. If problems using the modem on your phone system occur, please contact Schneider Electric Technical Support.

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Safety precautions ION7550 / ION7650 User Guide

Safety precautions

Installation, wiring, testing and service must be performed in accordance with all local and national electrical codes.

DANGER

HAZARD OF ELECTRIC SHOCK, EXPLOSION OR ARC FLASH

• Apply appropriate personal protective equipment (PPE) and follow safe electrical work practices. See NFPA 70E in the USA, CSA Z462 or applicable local standards.

• Turn off all power supplying this device and the equipment in which it is installed before working on the device or equipment.

• Always use a properly rated voltage sensing device to confirm power is off.

• Treat communications and I/O wiring connected to multiple devices as hazardous live until determined otherwise.

• Do not exceed the device’s rating for maximum limits.

• Never short the secondary of a potential/voltage transformer (PT/VT).

• Never open circuit a current transformer (CT).

• Always use grounded external CTs for current inputs.

• Do not perform Dielectric (Hi-Pot) or Megger testing on this device.

• Ensure the meter base terminal strips cannot be accessed once the meter is installed.

• This meter can only be used as a permanently installed device with permanent electrical connections including earth ground.

• Connect protective ground (earth) before turning on any power supplying this device.

• Do not use the data from the meter to confirm the power is off.

• Incorrectly configured ION modules may render the meter non-functional. Do not modify a module’s configuration without understanding the impact to the meter and any associated devices.

• Replace all devices, doors and covers before turning on power to this equipment.

Failure to follow these instructions will result in death or serious injury.

NOTE: See IEC 60950-1:2005, Annex W for more information on communications and

I/O wiring connected to multiple devices.

NOTE: Do not perform Dielectric (Hi-Pot) or Megger testing on the power supply because its internal surge protection circuitry starts functioning at levels below typical Hi-Pot voltages. Contact your local Schneider Electric representative for more information on device specifications and factory testing.

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ION7550 / ION7650 User Guide Safety precautions

.

WARNING

UNINTENDED OPERATION

Do not use the meter for critical control or protection applications where human or equipment safety relies on the operation of the control circuit.

Failure to follow these instructions can result in death or serious injury or equipment damage.

WARNING

POTENTIAL COMPROMISE OF SYSTEM AVAILABILITY, INTEGRITY, AND CONFIDENTIALITY

• Change default passwords to help prevent unauthorized access to device settings and information.

• Disable unused ports/services and default accounts, where possible, to minimize pathways for malicious attacks.

• Place networked devices behind multiple layers of cyber defenses (such as firewalls, network segmentation, and network intrusion detection and protection).

• Use cybersecurity best practices (for example: least privilege, separation of duties) to help prevent unauthorized exposure, loss, modification of data and logs, interruption of services, or unintended operation.

Failure to follow these instructions can result in death or serious injury or equipment damage.

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Safety precautions ION7550 / ION7650 User Guide

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Contents

Chapter 1 Introduction ............................................................................................................ 11

Chapter 2 Templates, Frameworks and Firmware ................................................................ 21

Chapter 3 Front Panel ............................................................................................................. 31

Chapter 4 Basic Setup ............................................................................................................. 55

Chapter 5 Security ................................................................................................................... 63

Chapter 6 Communications .................................................................................................... 79

Chapter 7 Third-party Protocols ............................................................................................. 99

Chapter 8 Time ....................................................................................................................... 123

Chapter 9 Demand ................................................................................................................. 129

Chapter 10 Inputs / Outputs .................................................................................................... 133

Chapter 11 Energy Pulsing ..................................................................................................... 143

Chapter 12 Logging and Trending ......................................................................................... 147

Chapter 13 Revenue ................................................................................................................ 161

Chapter 14 Power Quality ....................................................................................................... 169

Chapter 15 Test Mode ............................................................................................................. 179

Chapter 16 Meter Resets ......................................................................................................... 183

Chapter 17 Alerting .................................................................................................................. 187

Chapter 18 Setpoints ............................................................................................................... 193

Chapter 19 Reporting .............................................................................................................. 203

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Schneider Electric ION7550 User Manual (11)

Chapter 1 Introduction

This manual discusses features of the PowerLogicTM ION7550 and ION7650 meter and provides configuration instructions. Throughout the manual, the term “meter” refers to both meter models. All differences between the models, such as a feature specific to one model, are indicated with the appropriate model number.

NOTE: This user guide also covers the ION7550 RTU. Differences between the RTU and standard model ION7550/ION7650 meters are detailed in the PowerLogic ION7550 RTU Option document.

By the time you are ready to use this guide, your meter should be installed, most basic setup should have been performed, and communications/basic operation should have been verified. If the unit is not yet installed and operational, refer to the Installation Guide shipped with the meter.

This chapter provides an overview of ION7550 and ION7650 meters, and summarizes many of their key features.

In this chapter

ION7550 and ION7650 Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

The ION Meter in an Enterprise Energy Management System . . . . . . . . . . . . . . . . 13

Meter Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Measured Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Localization Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Data Display and Analysis Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Supported Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Alerting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Communications Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Digital and Analog I/O Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Power Monitoring Expert Software Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

ION Setup Software Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Getting More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

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Schneider Electric ION7550 User Manual (12)

ION7550 and ION7650 Meters ION7550 / ION7650 User Guide

ION7550 and ION7650 Meters

ION7550 and ION7650 intelligent metering and control devices provide revenue­accurate, true RMS measurements of voltage, current, power and energy, and are complemented by extensive I/O capabilities, comprehensive logging, and advanced power quality measurement and compliance verification functions. The meters come with an extensive selection of pre-configured data screens and measurements, so you can use the meters “out of the box” or customize them to fit your unique requirements.

ION7550 and ION7650 meters can replace numerous transducers, traditional meters, and non-critical control circuits. You can integrate the meters with IONTM software or other energy management, SCADA, automation and billing systems, using multiple industry-standard communication channels and protocols.

Common meter applications

Revenue metering

Substation automation

Power quality monitoring (with Flicker)

Commercial/industrial operations metering

Demand and power factor control

SCADA (supervisory control and data acquisition)

Distributed generation (generator) monitoring and control

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ION7550 / ION7650 User Guide The ION Meter in an Enterprise Energy Management System

The ION Meter in an Enterprise Energy Management System

You can use ION7550 and ION7650 meters as standalone devices, but their extensive capabilities are fully realized when used with ION software as part of an enterprise energy management (EEM) system.

EEM systems give energy suppliers, service providers, and large industrial and commercial energy consumers the tools to meet all the challenges and opportunities of the new energy environment. EEM systems use real-time information and control to directly address a broad range of requirements throughout the power delivery chain and across an entire enterprise. These systems offer an integrated solution to managing new billing structures, distributed generation, energy purchasing, energy cost control, operational efficiency, and power quality and reliability.

Applications that include the meter typically require additional equipment. Display and analysis software tools are almost always used to manage, interpret and distribute the data measured or logged by a meter. There are usually a variety of tools used, and often these tools are connected using different communications standards and protocols. In many cases, a meter must also provide non-critical control capabilities and device-level data sharing.

The meter can adapt to many situations. Advanced communications allow data to be shared simultaneously across multiple networks, built-in I/O provides monitoring and control capabilities, and a variety of display and analysis tools monitor your power system.

Power System Connections

Phase voltage, phase current, ground current, and neutral current from Wye, Delta, or single­phase power systems

Onboard I/O

- Pulses

- Breaker Status

- Control Signals

- Energy Pulses

Internet Connectivity

- Email messaging

- WebMeter functionality

- XML compatibility

- FTP server

On-Site Data Display

- Integrated 320 by 240 pixel LCD

- Remote display

Remote Data Display

- Vista screens

- WebReach screens

- WebMeter screens

Data Analysis Tools

- Power Monitoring Network

- Third-Party Software for Modbus, DNP 3.00, MV90, COMTRADE, IEC 61850

Corporate Network

Communications

- RS-232 and high speed RS-485

- Internal Modem

- Front ANSI optical port

- 10BASE-T/100BASE-TX and 100BASE-FX (Fiber) Ethernet

- Interoperability

- Protocols: ION, Modbus Master, Modbus RTU, Modbus TCP, DNP 3.00, ModemGate (modem to RS-485 gateway), EtherGate (Ethernet to RS-485 gateway), GPS: Arbiter, GPS: True Time/Datum, SNMP, FTP, IEC 61850

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Meter Features ION7550 / ION7650 User Guide

Meter Features

Your meter includes a wide range of standard features. The following is an overview of those features.

Measured Parameters

ION7550/ION7650 meters provide fully bi-directional, 4-quadrant, revenue-accurate or revenue-certified energy metering. The following is a selection of some parameters measured by these meters.

Energy

The meters provide all common active, reactive and apparent energy parameters.

kWh delivered and received

kWh, kVARh, kVAh net (delivered - received)

kWh, kVARh, kVAh total (delivered + received)

kVARh, kVAh delivered and received

Volt-hours and amp-hours

Integration of any instantaneous measurement

Energy registers can be logged automatically on a programmed schedule.

All energy parameters represent the total for all three phases. Energy readings are true RMS. Maximum range of energy readings is 999,999,999. Beyond this value, readings roll over to zero (0).

Demand

The meters support standard demand calculation methods, including block, rolling block, and predicted demand. They can measure demand on any instantaneous value and record peak (maximum) and minimum demand with date and time-stamps to the second. Peak demand registers can be reset manually (password protected) or logged and reset automatically on a programmed schedule. Measurements include:

kW, kVAR, kVA demand, min/max

Amps, Volts demand, min/max

Demand on any instantaneous measurement

Instantaneous

Both meters provide a choice of high accuracy, 1 second or high-speed, 1/2 cycle measurements, including true RMS, per phase and total for:

Voltage and current

Active power (kW) and reactive power (kVAR)

Apparent power (kVA)

Power factor and frequency

Voltage and current unbalance

Phase reversal

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ION7550 / ION7650 User Guide Measured Parameters

Harmonics

Complete harmonic distortion metering, recording and real-time reporting, up to the 63rd harmonic (511th for ION7650 via Power Monitoring Expert software) for all voltage and current inputs.

Individual harmonics (including magnitude, phase and interharmonics for the ION7650)

Total even harmonics and total odd harmonics

Total harmonics (even + odd)

Total interharmonics distortion

K-factor, Crest factor

Min/Max recording

The meters record each new minimum and new maximum value with date and time­stamp for the following parameters:

Voltage and current min/max

kW, kVAR, and kVA min/max

Power factor

Frequency

Voltage unbalance

Plus any measured value

Power quality

The meters measure and record the following parameters:

Sag/Swells

Transients (ION7650 only)

ION7650 meters comply with the following power quality standards:

EN50160 including Flicker (with ordering option only)

IEC 61000-4-30 Class A

The meters also have the following power quality related features:

Disturbance Direction Detection: This allows the meter to analyze disturbance information and determine the direction of the disturbance, relative to the meter, with an accompanying degree of confidence. When used in conjunction with other meters with the feature, this enables you to determine the source of a disturbance more quickly and accurately, prevent repeat occurrences and minimize facility downtime.

Setpoint Learning: This allows you to configure your meter to learn certain disturbance-related values, such as what constitutes a sag, swell, transient, or high or low setpoint.

COMTRADE: This allows you to save waveform data in COMmon Format for TRAnsient Data Exchange (COMTRADE) format, available for download via FTP. This is intended for use in conjunction with IEC 61850 and is only available on meters with an Ethernet port.

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Localization Options ION7550 / ION7650 User Guide

Localization Options

The meter can be customized to use different regional settings, including:

the language used for the display

the currency symbols used

time, date and digit formats

IEC/IEEE symbols and calculations

Data Display and Analysis Tools

Display and analyze meter data with a wide variety of tools.

The front panel

Use the meter’s front panel interface for local monitoring and standalone applications. The bright LCD display lets you view real-time values and perform basic device configuration. The front panel is often used in combination with an ION software system, providing an interface for field personnel.

NOTE: TRAN (transducer) model meters do not have a front panel.

Remote display

The optional Remote Display is an interactive graphics terminal with a color touchscreen. The display communicates with ION7550/ION7650 meters (including remote terminal unit (RTU) and transducer (TRAN) models) through a serial or Ethernet connection.

WebMeter embedded web server feature

Ethernet meters include WebMeterTM functionality, an on-board web server that provides quick and easy access to real-time energy, basic power quality and trending and forecasting information without special software. The built-in web pages display a range of energy and basic power quality information through the web-enabled device. These pages also support basic meter configuration tasks.

Email messaging feature

Configure the meter to automatically email high-priority alarm notifications or scheduled system-status update messages to anyone, anywhere within the facility or around the world. Specify the type of event that triggers an email alert, such as power quality disturbances or logged data at any pre-determined interval, and have your ION software administrator program the meter to respond with an email message when these events occur. Email messages from your meter are received like any email message over a workstation, cell phone, pager, or PDA.

XML compatibility

Your meter can exchange information using industry-standard XML format. This simple machine-readable format supports easy integration with custom reporting, spreadsheet, database, and other applications.

Supported Protocols

You can integrate the meter into various industry-standard networks. Data that the meter measures can be made available to other devices using Modbus RTU, Modbus/

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ION7550 / ION7650 User Guide Alerting

TCP, DNP 3.00, FTP, IEC 61850 and SNMP protocols, as well the MV-90 translation system. You can configure the meter to import data from other devices on these networks. With these advanced communications functions, the power of the meter can be utilized in most existing power monitoring systems. Any data display and analysis software that works with Modbus RTU, IEC 61850 or DNP 3.0 devices also functions with the meter.

Alerting

The meter can be configured to send alerts in response to power system conditions that you define, such as a power quality problem (including surges, sags and swells), changes in relays, power outages or required equipment maintenance. This allows you to automatically advise key people of problems to allow quick remedial action, notify software so logs can be uploaded from the site that initiated the alert, or service equipment on schedule.

You can configure the meter to send alerts to email, pagers or to software such as Power Monitoring Expert.

For more information on configuring alerting on the meter, see the ION meter alerts technical note and the Alert module description in the ION Reference. For more information on configuring alerting in Power Monitoring Expert, see the online Power Monitoring Expert help.

Communications Options

The standard meter includes a selectable RS-232/RS-485 port (the factory default is RS-232), a high-speed RS-485 port, and an ANSI Type II front optical port for communications in the field. Ordering options include 10BASE-T/100BASE–TX and 100BASE-FX (fiber) Ethernet ports and a 56 kbps internal modem (both FCC and CTR­21 compliant). Depending on the hardware options purchased, up to five separate ports can communicate simultaneously.

NOTE: The communications card is retrofittable – it can be replaced while the meter is in the field.

Security

This meter offers standard and advanced security. Standard security is enabled by default from the factory, and advanced security allows you to configure specific security settings. These include features such as adding users with unique access privileges, and communications lockouts.

Additional features include network port enabling and disabling, Ethernet port number assignment and event log loss preventative measures.

Digital and Analog I/O Options

The meter’s digital inputs and outputs connect to the captured-wire terminals near the base of the unit. Additionally, an LED on the front panel is configured for energy pulsing. You can also order an optional analog I/O card with your meter. For more information see the ION7550/ION7650 I/O Card product option document.

NOTE: The I/O card is retrofittable – it can be replaced while the meter is in the field.

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Power Monitoring Expert Software Support ION7550 / ION7650 User Guide

Onboard I/O

The meter contains eight self-excited digital inputs that can be used for monitoring external contacts or pulse counting applications. The meter contains four Form A outputs and three Form C outputs that can be used for monitoring breaker trips or send KYZ pulsing information to third-party system equipment.

Expansion I/O with analog inputs and analog outputs

The meter offers an optional Analog I/O expansion card. It comes with 8 additional digital inputs combined with one of the options below:

four 0 to 20 mA analog inputs

four 0 to 20 mA analog outputs

four 0 to 20 mA analog inputs & four 0 to 20 mA outputs

four 0 to 1 analog inputs and four -1 to 1 mA analog outputs

Power Monitoring Expert Software Support

The complete Power Monitoring Expert software package integrates the meter into a fully networked information system with other meters and local and wide-area computer networks. Power Monitoring Expert is recommended for all power monitoring systems where advanced analysis and control capabilities are required.

Power Monitoring Expert provides tools for managing your power monitoring network, logging data, analyzing real-time and logged data, generating power system reports, and creating custom functionality at the meter level.

Vista

Vista presents a graphical view of your power system, allowing you to view and analyze real-time data from power meters and historical data from the ION database. Vista reports on the status of your system components, informing you of alarm conditions and providing you with control capabilities for initiating intelligent device functions or actuating field machinery. Vista includes sophisticated tools for analyzing real-time and logged power data and system events.

For more information, refer to the Vista section in the online Power Monitoring Expert Help.

WebReach

The WebReach component of Power Monitoring Expert adds thin-client support functionality to the Power Monitoring Expert software. With the WebReach feature you can use the web browser from any machine on your network to view the Vista diagrams of all the meters on your network, regardless of whether they are located locally or across the country. You can create custom screens in Vista for display in your web browser, including real-time numeric data, background graphics or diagrams, and basic views of event, data and waveform logs.

Web Reporter

The Web Reporter component of Power Monitoring Expert lets you define and create comprehensive database reports. Reports, including Power Quality, Load Profile, Energy and Demand, EN50160, and IEC61000-4-30, are included with Web Reporter.

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ION7550 / ION7650 User Guide ION Setup Software Support

For more information, refer to the Web Reporter section in the online Power Monitoring Expert Help.

Management Console

The Management Console component of Power Monitoring Expert is used to build your Power Monitoring Expert power-monitoring network to reflect the way the physical communications network is wired, so Power Monitoring Expert software can communicate with your devices. The network is created using sites, servers, modems, and intelligent devices that can be added, removed, configured, or duplicated.

You can access the following tools from the Management Console menus:

Diagnostics Viewer is the primary source of troubleshooting information in Power Monitoring Expert.

Remote Modem Setup lets you set up modems for remote sites.

Database Manager lets you manage your Power Monitoring Expert databases with both manual tasks and scheduled tasks.

User Manager lets you configure Power Monitoring Expert software user accounts that define different operations permitted within the ION software, such as viewing meter data, performing control actions, or configuring the meters.

License Manager lets you upgrade the number of devices you can have without re­installing the software.

Modbus Device Importer lets Power Monitoring Expert software recognize and integrate third-party Modbus devices more readily.

For more information, refer to the Management Console section in the online Power Monitoring Expert Help.

Designer

The Designer component of Power Monitoring Expert lets you customize the operation of hardware nodes, such as ION meters, and software nodes, such as the Virtual Processor, the Log Inserter, and the Query Server. Designer uses a WYSIWYG graphical user interface to pictorially represent a node’s configuration (i.e., how the different ION modules are linked together in a framework). In addition to giving you the ability to change the settings of any ION module, Designer also lets you change existing links between modules, add new links, add new modules or delete modules. Designer helps you visualize the logic when you are programming custom functionality in an ION device.

For more information, refer to the Designer section in the online Power Monitoring Expert Help.

ION Setup Software Support

ION Setup is a software tool designed specifically to configure and test meters. ION Setup offers a Setup Assistant for performing basic meter setup, installing templates into meters, resetting accumulated values, verifying meter calibration and measurements, and setting up advanced security. There is a real-time data viewer that allows you to verify your meter operation and measurements, while using ION Setup in advanced mode allows access to the ION modules that comprise the meter’s template.

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Getting More Information ION7550 / ION7650 User Guide

Getting More Information

Additional information is available from Schneider Electric:

visit our web site at www.se.com

contact your local Schneider Electric representative

contact Schneider Electric directly

Documents that are related to the installation, operation and application of the meter are as follows:

ION7550/ION7650 installation guide

This brief manual is shipped with each meter. It details the mounting, wiring and basic setup of the device.

ION Reference

The ION Reference describes ION architecture (the common software architecture in all ION devices) and provides an explanation for each of the ION modules.

Online Power Monitoring Expert help & online ION Setup help

In-depth online help systems for Power Monitoring Expert and ION Setup software.

Technical notes

Technical notes provide instructions for using meter features and for creating custom configurations.

Product option documents

These documents include instructions on how to retrofit your current product with your new option, and how to utilize the option.

Protocol documents

Each protocol document contains information explaining how our products interact with a protocol, such as DNP 3.0, Modicon Modbus, IEC 61850 and MV-90.

ION device template reference

This document lists the default ION modules and their default configuration in the shipping template for the most recent firmware releases of ION meters.

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Chapter 2 Templates, Frameworks and Firmware

Your meter comes installed with a pre-configured default template. This template contains various frameworks which provide all the power measuring and analyzing functionality of the meter. Templates and frameworks can be used immediately without any user configuration (“right out of the box”). They can also be customized, reconfigured, and pasted from one meter to another.

NOTE: The ION7550 RTU comes with a very basic template. Contact Technical Support for custom templates.

For more information on templates, frameworks and ION modules, see the ION Reference.

Your meter’s operating system is known as firmware. When newer firmware is available for your meter, simply upgrade to the latest version for all the added features and functionality.

NOTE: ION7500/ION7600 firmware is not compatible with ION7550/ION7650 meters, and vice versa.

In this chapter

ION Architecture Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Factory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Updating or restoring the template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Meter I/O module behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using ION Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using Designer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Upgrading Your Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

General Upgrading Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Upgrading Firmware Using ION Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

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ION Architecture Overview ION7550 / ION7650 User Guide

ION Architecture Overview

ION architecture is an object-oriented architecture with a modular structure that is the foundation of every component in an ION system. Although the meter ships with a fully functional, factory-configured template, its modular design enables you to customize the functions of the meter. The graphic below outlines the key components of the architecture in your meter: the node (meter), the template, frameworks, ION modules and module managers. For more detailed information on ION Architecture and individual modules, refer to the ION Reference.

Nodes: ION architecture begins with the node. In this example, the node is an ION meter.

Templates: A template is the meter’s program. It is a file, comprised of several framework configurations, that defines the meter’s capabilities and how it operates. A factory­configured template with a broad range of functionality is created for each firmware revision of the meter.

Frameworks: A framework is a group of ION modules linked together and configured to perform a specific function, such as power quality monitoring. For example, a meter with a power quality framework can monitor disturbances, monitor real­time harmonics and analyze surges.

ION Module Detail

All ION modules have a similar structure. Each module is identified by a unique label that generally implies its function.

Modules receive data from inputs. Link modules together by assigning the output of one module to the input of another.

Meter Template

Framework

Inputs

Sliding Window

Demand Module

Source

Enable

Sync

Reset

Managers: ION managers act as directories of modules, organizing the available modules in a meter. There is one manager for each type of module (Power Meter manager, Maximum manager, etc.).

ION Modules: ION modules are the building blocks of ION architecture. Each type of module is designed to perform a specific task, similar to a single function in a conventional power meter. The functions available in the meter result from linking different types of modules. By linking modules together, you can create custom functions for your power-monitoring system.

Output registers contain data

SWinDemand

PredDemand

TimeLeft

Interval End

Event

that has been processed by the module. Use this data directly (e.g. for displaying values) or link it to the input of another module.

Output Registers

Setup registers contain configuration settings for the module. Customize how the module processes data by changing the settings of the setup registers.

Setup

Registers

Sub Intvl Sub Intvls Pred Resp

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ION7550 / ION7650 User Guide Factory Information

Factory Information

The Factory module displays firmware version, serial number and other device information in read-only setup registers (read-only registers can be viewed but not changed) or configurable information in read/write setup registers.

Factory module settings

The device information provided is as follows:

Setup Register Description

Device Type A device type identifier (e.g. “ION7650” for the ION7650)

Compliance A statement of whether the device is ION compliant or not

Options Shows model number of meter

Revision The meter’s firmware version

Serial Num The meter’s serial number

ION Version The ION version supported by the device

Template The name of the template (framework) installed on the device at the factory

Nom Freq The expected frequency of the power system being monitored

MAC Address

1

The MAC address of your meter cannot be changed, and is for information only.

Media Access Control address.

1

The Factory module also contains numerous read-only setup registers that hold the calibration constants used at the factory.

How to TAG your meter

Three configurable setup registers are provided for you to enter your company name and other text information you want stored in the meter:

Owner - This is a text register for storing user information (e.g. company name); it can be up to 255 characters in length.

Tag 1 - This is a text register for storing user information (e.g. device location); it can be up to 15 characters in length.

Tag 2 - This is a text register for storing user information (e.g. device number or identifier); it can be up to 15 characters in length

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Updating or restoring the template ION7550 / ION7650 User Guide

Updating or restoring the template

You may need to update or restore the meter’s template:

If there is a new template with additional features or if you have configured one meter and want to configure others with the same settings.

If you have made changes and want to return to the original configuration. The basic setup of the device can be retained, so the meter does not need to be taken out of service for a long period of time.

If you restore the factory configuration, all recorded data and any custom features that you have created (such as custom alarms or custom data recorders) are lost.

NOTICE

DATA LOSS

• Ensure all important data from the device has been retrieved before you restore the factory configuration.

Failure to follow these instructions can result in data loss.

Use ION Setup to upgrade or restore the template.

Meter I/O module behavior

Your meter’s I/O modules may change state during a firmware upgrade. The meter’s I/O behavior is determined by how it is configured in the new template that has been loaded.

HAZARD OF UNINTENDED OPERATION

• Do not use the meter for critical control or protection applications where human

• Be aware that an unexpected change of state of the digital outputs may result

Failure to follow these instructions can result in death, serious injury or equipment damage.

Using ION Setup

1. Obtain the meter template that you want to update or restore:

WARNING

or equipment safety relies on the operation of the control circuit.

when the supply power to the meter is interrupted or after a meter firmware or template upgrade.

– Download your meter’s factory template or an updated template from the website.

– Save a template you have configured on another meter. See the ION Setup Help

for instructions.

1. Save the .DCF file. The default template file location is .../ION Setup/TEMPLATE.

2. Connect to your meter in ION Setup, using Basic Mode, and open the Setup Assistant.

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ION7550 / ION7650 User Guide Using Designer

3. Select the Template screen. Select the Send to Meter tab and click the Send button.

4. Select the .DCF file from the TEMPLATE folder and click OK.

NOTE: The original template that shipped with your meter is displayed for reference.

5. The Template Paste Options screen appears. Select the check boxes for the settings you want to retain (not overwrite) and click OK.

Rapid Meter Programming pastes the template onto your meter. A dialog box shows the progress and confirms whether the paste was successful.

Using Designer

See the Power Monitoring Expert help for detailed instructions on updating and restoring templates and frameworks.

NOTE: The time required to complete the steps in this procedure can vary depending on your connection and the meter configuration. Some steps may take several minutes to complete.

1. Open your meter in Designer. Ensure that the meter’s main Configuration screen is displayed.

2. Click Edit > Select All then press DELETE.

A confirmation dialog box appears explaining that some modules will not be deleted (core modules cannot be deleted — scroll down in the dialog to see which standard modules will be deleted).

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Using Designer ION7550 / ION7650 User Guide

3. Click OK on the confirmation dialog box.

The modules are deleted (other than persistent and core modules). You may get a message stating that persistent modules could not be deleted. Click Continue.

The main meter Configuration screen is blank except for a folder that contains the modules which cannot be deleted.

4. Click Edit > Select All to select the Frameworks folder. This selects all sub-folders and modules within the folder.

5. Click Edit > Paste from Framework, then select the appropriate .fwn file from the folder \Power Monitoring Expert\config\fmwk\nd\. Click Open.

NOTE: The Factory module’s Default Template register tells you the filename for the default factory framework. For details about framework files, contact Technical Support or visit www.se.com.

The Paste Summary dialog box appears.

6. Click on the first module, scroll down to the last module, hold the SHIFT key and click on the last module. This selects all of the modules.

7. Continue holding the SHIFT key and click on the check box to the left of the module name. A lock icon with a green check mark appears; this performs a lock-paste of the modules.

NOTE: Persistent modules can be overwritten in Designer. When pasting a default framework onto a meter, use lock-paste on the Persistent modules, not free-paste. A list of Persistent modules is available from Technical Support.

8. Select the Maintain external inputs check box and click OK.

A message appears indicating that Designer is pasting modules. All modules are selected when the paste is complete. Click anywhere in the background of the node diagram to deselect all of the modules.

9. Click the Power Meter shortcut in the Basic Configuration area to select it. Click the Reset icon or select Edit > Reset. This reverts the Power Meter to the settings it had before you deleted any modules (retaining your original basic setup).

10. Click File > Send & Save. If you receive an message stating that the operation is incomplete, click Continue then click File > Send & Save again.

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ION7550 / ION7650 User Guide Upgrading Your Meter

Upgrading Your Meter

You can upgrade the firmware (operating software) on your meter using ION Setup.

General Upgrading Considerations

Upgrading to compatible firmware versions

Ensure that the firmware version that you are upgrading to is compatible with your meter and that the version number is greater than your existing firmware (or else you will downgrade your meter).

For example, if your meter is an ION7550, you must use ION7550 firmware, not ION7650 firmware. The model is indicated in the firmware filename.

You can download meter firmware from the website.

Recording your device’s usernames and passwords

Ensure that you record your device’s usernames and passwords prior to upgrading the device firmware. Lost passwords cannot be recovered. If your device’s user access information is lost,

you must return the device for factory reconfiguration, which resets your device to its factory defaults and destroys all logged data.

NOTICE

DATA LOSS

Record and store your device’s user and password information in a secure location.

Failure to follow these instructions can result in data loss.

See “Security” on page 63 for more information on the device’s security settings.

Using a laptop computer to upgrade

Laptop computers generally have different default power properties than desktop computers. Incorrect power options can adversely affect device upgrading because the connection between the laptop and the device must be maintained in order to complete the upgrade successfully. If the laptop’s hard disk shuts down or the laptop enters system standby mode, this connection is broken and the upgrade procedure must be restarted.

If you are upgrading a meter using a laptop computer, follow these guidelines:

Plug the laptop computer into a wall outlet. Do not run the laptop on its battery.

Configure the hard disks so that they do not shut down after a certain period of time (i.e. set to “never”).

Turn off power suspension (e.g. system stand-by) and hibernate options.

Disable options that power down the laptop when it is closed. This prevents a shut down if the laptop is accidentally closed.

Disable the screen saver; screen savers can burden the CPU.

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Upgrading Firmware Using ION Setup ION7550 / ION7650 User Guide

Upgrading devices via a ModemGate connection

The maximum acceptable baud rate for upgrading via ModemGate is 56.6 kbps. Ensure that the baud rate on the ModemGate communications port and the baud rate on the meter to be upgraded are set to this or lower.

Meter I/O module behavior

The state of your meter's I/O modules may change during an upgrade.

WARNING

HAZARD OF UNINTENDED OPERATION

• Do not use the ION7550/ION7650 meters for critical control or protection applications where human or equipment safety relies on the operation of the control circuit.

• An unexpected change of state of the digital outputs may result when the supply power to the meter is interrupted or after a meter firmware upgrade.

Failure to follow these instructions can result in death, serious injury or equipment damage.

Accumulated energy values and upgrades

The firmware upgrade process clears accumulated energy values in the meter.

If you want to retain these values across a firmware upgrade, you can use the Register Edit feature in ION Setup to manually restore pre-upgrade values back to your meter

Upgrading Firmware Using ION Setup

Performing a device upgrade in ION Setup involves:

upgrading the device firmware, and

upgrading the device template. You can obtain your device’s latest firmware and template by downloading them

from the Support section of the website. Save the files in the .../ION Setup/ TEMPLATE folder for easy access.

Upgrading the device firmware and template

1. Open ION Setup and select the device you want to upgrade from the left-hand

pane.

2. Open the Setup Assistant in the right-hand pane.

3. Select the Template screen from the list of screens in the left-hand pane of Setup Assistant.

4. Select the Firmware Upgrade tab, then click the Upgrade button. Enter your meter

password (if prompted) and click OK.

NOTE: If you want to retain customized meter template settings, other than those listed in the Template Paste Options dialog box (see Step 7), click on the Save to PC tab and click Save. Save your template as a .DCF file. Choose this file in Step 6 instead of the file obtained from the Support section of the website.

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ION7550 / ION7650 User Guide Upgrading Firmware Using ION Setup

5. Browse to the .UPG file (device firmware) that you downloaded from the website and click Open. When you are prompted for your ION Setup password, type it and click OK.

6. Browse to the .DCF file (device template) that you downloaded from the website (or saved from your meter in Step 4) and click Open.

7. Clear any options that you do not want to retain then click OK.

8. Track the progress of the upgrade.

After the firmware download is complete, ION Setup will attempt to verify the firmware. If the verification fails, contact Technical Support.

When you get a message that the upgrade is complete, click Exit.

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Upgrading Firmware Using ION Setup ION7550 / ION7650 User Guide

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